handle customer enquiries automatically

Your business keeps running,
even when you're not.

We build your website, your online store and the AI systems behind them: answering customers, capturing leads, automating payments and handling repetitive work so your business keeps moving around the clock.

FortAgentic / Inbox
Chidi O.Is the Ikoyi 3-bed still available?00:12
Funmi B.How do I register for June?01:30
Kemi E.Can I pay in two parts?02:05
Seun A.Thanks, got the receipt03:14
Ada N.What time do you open on Saturday?06:40
Bayo K.Please resend my invoice07:02
Ngozi E.Is there a student discount?07:15
Tunde F.Can someone call me back?07:31
Ife O.Do you ship to Abuja?08:05
Tolu A.WhatsAppAgent on
Hi, do you deliver to Lekki? How much?
New customer · 23:47
Worked for 4 sec▶
Yes, we deliver to Lekki Phase 1 and 2. Delivery is ₦4,500 and arrives in 2–3 days. Want me to send it to your saved address?
Yes please, same address
Worked for 3 sec▶
Done. Your order is confirmed and you'll get a tracking link in the morning.
Order created ₦4,500 paid
#2291 Lekki Phase 1 · owner notified
crm ← whatsapp/tolu-a
Message…
WhatsApp
2,000+
students supported · Importation Academy
312
repeat inquiries answered/mo · Importation Academy
7
systems live in production · see all →

Works with the tools you already use

WhatsApp Email Calendar CRM Payment platforms Internal business tools

The problem

Your business is running,
but so are you.

01Leads that go quiet while you sleep
02The same customer question, answered for the 300th time
03Sign-ups that live in a spreadsheet nobody opens
04Follow-ups that depend on you remembering
05Payments that need chasing, again
06A team spending its day on work software should be doing

The customer-facing layer

Everything starts at the front door.
Then the operating layer takes over.

We build customer-facing websites around the business, so people understand what you offer, trust the brand, and know what to do next. Then we connect those interactions to the systems behind them: enquiries, payments, follow-ups, customer support and internal operations.

infinityprimeproperty.com
Infinity Prime Property

A digital front door built for real estate.

Website design and development built around trust, property discovery and clear enquiry paths, with those interactions connected to the lead workflow behind the experience.

Visit website ↗
Website + Operating Layer
lifeworldng.com
LifeWorld

A digital home for a living ministry.

The full LifeWorld website, including the Equip registration experience. Sign-ups are logged into Google Sheets for the church to track, while each attendee receives a thank-you and confirmation email seconds after submitting.

Visit website ↗
Website + Operating Layer
01 · Customer-facing layer
Website

Discover · trust · enquire · book · buy

02 · Operating layer
Systems

Capture · process · respond · log · follow up

While you were away

The work still gets done.

With production systems that live inside your stack and behave like an operations team that never clocks out.

11:47 PM

A customer messages about pricing.

Your agent replies in seconds, quotes the correct delivery cost, and books the order. You wake up to a sale, not a backlog.

312x / mo

"Do you deliver to Lekki?"

The question you've answered a hundred times is now answered instantly, from what you've taught the system. You only handle what's actually new.

Instant Auto

Every lead, logged the moment it lands.

A prospect asks about a property, then goes quiet. Your system tags them as warm, captures the context, and hands you a follow-up when you're ready.

0s Latency

First impressions, handled.

Someone signs up. Before they've closed the tab, a personalized welcome is in their inbox. The business feels switched on from message one.

Under the hood

Every workflow, engineered end to end.

Operational Pipeline · Active Live
Signal
A message, form submission, or event hits your business.
Understand
The system reads what's being asked, using everything you've taught it about your business.
Act
It writes to your CRM, replies, schedules, or escalates.
Report
You get the summary, not the noise.

Real systems

Running in production, today.

All case studies

What we build

Outcomes first.
Technology second.

Why FortAgentic

A software company,
not an agency.

We treat your operations like a product. Versioned, monitored, and improved on a schedule with engineers who own the outcome.

  • We build the system, then we run it; no build and disappear.
  • Every workflow is tested against real scenarios before it touches a real customer.
  • We build around what you already use. Your stack stays where it is.
  • You get monitored uptime, tuning, and extensions as your business changes.

Process

From first call to live system, in weeks.

01

Discovery

We talk through what's actually eating your time. The messages you keep answering, the leads you keep losing. No jargon required.

02

Build & Connect

We design the automation and wire it into your existing tools. Everything is tested against real scenarios before it goes live.

03

Launch & Operate

The system goes live. We stay on to monitor it, tune it, and extend it as the business grows.

FAQ

Questions we hear a lot.

Do I need to understand AI or automation to work with you? +

No. That's the point. You tell us what you need automated. We handle everything technical behind it.

How long does it take to get something live? +

Most systems go from first call to live in one to three weeks depending on complexity. Simple workflows can be live in days.

What if I already use a CRM or other tools? +

Even better. We build around what you already have rather than asking you to switch. Your existing tools usually stay exactly where they are.

What happens after launch? +

We don't disappear. Your system is monitored, tuned, and extended as your business changes. It's operational software and we treat it that way.

Can you build my website and the automation behind it? +

Yes. Most projects are both: the website or online store your customers use, and the systems behind it that respond, log, follow up and take payment.

Do you build online stores? +

Yes, end to end: storefront, product catalogue, cart and checkout, payments, order tracking, an admin to manage products, and the automation around each order.

Which channels and tools do you work with? +

WhatsApp, Telegram, email and web chat, plus the tools behind them, such as Paystack, Google Sheets, CRMs and calendars.

Do you work with businesses outside Nigeria? +

Yes. We work with clients in Nigeria and internationally. Calls, delivery and support all happen remotely, so location is never a barrier.

Let's find the work
your business shouldn't be doing.

A 30-minute call. We map where automation pays off in your operation and show you exactly what we'd build.

Book a free audit